Frequently asked questions that our clients usually ask:
Just Some Questions And Answers For Our Clients:
1. Would you travel outside London?
Yes of course we will travel to virtually any part of the earth you need us to. All out of town commissions will attract extra costs for travel, accommodation and car hire when needed.
2. What type of cameras do you use at weddings?
We use professional Canon DSLR cameras, coupled with several top of the range professional lenses, and a host of lighting gear and modifiers.
3. Do you have liability insurance?
Yes, we do have a 7-figure liability insurance which can be provided for any venue that requires it.
4. When do we need to reserve our date for wedding?
As soon as possible. This year we’ve had quite a number of brides book us almost a year in advance.
5. Do you offer off-season and weekday discounts?
Sometimes we have discounted prices depending on our schedules and availability.
6. How do we book you for our wedding date?
Once we receive your signed contract and your retainer, your date is then fully reserved, and we will not accept any other clients for that date. The balance will be due at least a week prior to the wedding date.
7. Can we pay part before and part after the wedding?
No, I’m afraid not. All payments must be received in full before the date.
8. What happens after we book you?
We’ll then start pre wedding consultations leading up to the day. Further, if included in your package, a date is arranged for the pre wedding/engagement session. This is also an opportunity for us to get to know a bit more about you.
9. We are out of London. How will this affect our consultations?
While we would love to meet up before the day, busy schedules and distance may prevent that. However all decisions can he handled remotely. Then again we could meet with your trusted friends or relatives if necessary.
10. How does the wedding/engagement shoot offer works?
It’ll normally take place somewhere in London. Preferably at some place that holds some special meaning to you. Ideally due to having to shoot events over the weekend, most of our engagement sessions take place during the week. But sometimes we do manage to arrange a weekend shoot.
11. Do you provide video services as well?
No I’m afraid not. We like to concentrate on what we do best.
12. Do you charge extra for travel and hotel accommodation?
Yes. If the location is over an hours drive from North London, and photography is expected to start quite early, also if the event finishes at unsuitable hours, and is further than an hours drive from London, then reasonable overnight accommodation will be charged at cost. All packages within the M25 won’t attract extra costs. However beyond the M25, additional costs will be charged for travel.
13. Do you offer discounts on weekday, Sunday weddings?
When the pressure is light, we normally have weekday and off-season promotions and rebates. Contact us for details about that.
14. What time will you be arriving on the day?
We normally get to the bridal prep venue about an hour before the ceremony time. We’ll try to capture the general atmosphere, photograph the dress and accessories, the end part of the make up session, and then the bridal portrait session. If for some reason, you need us to be there earlier, we’ll need to know this before the day.
15. Is it important to have a second shooter on the day?
While a single photographer can capture your day, we strongly advise having a second shooter to ensure no incredible moments are missed. While one focuses on the father of the bride’s speech for example, the other can focus on reactions from the bride or guests, thus creating a more compelling story of your day. Further while I’m primarily a photojournalist, and will quietly be candidly capturing moments and people, the second photographer will be doing a bit more of regular and formal photography, and this means you’ll end up with an amazing collection of different images to choose from.
16. How about the controversial group shots?
We definitely believe in family group pictures, mainly of parents and siblings. What we’d rather not have is and extended list of former classmates, club members, university colleagues etc. These take up a lot of time and detract from our photojournalistic creativity. We’ll normally insist you write up a very short shoot list of about 10, and on the day, arrange for the MC or the ushers to help gather necessary guests for the pre arranged photographs. Keeping this list short, allows more time for the more creative portraits of the bride, groom and the bridal train.
17. How long will you stay with us on our wedding day?
This will depend on the wedding package booked, or on a pre-agreed upon time schedule. Normally we will wait until all the key moments of the reception are done with, and then leave sometime during the dancing, when we feel we have enough images for your story.
18. How long will it take to get our images?
Your images will be ready within 3 weeks of your wedding. We will initially upload the images unto a password protected web gallery for you to view, and share with friends and family. If you’d like certain friends and family to be able to order prints and digital downloads, we can also enable that.
19. Will the images be edited before presentation?
All images are individually assessed for colour and tone, and edited appropriately. Blemishes and distractions are then taken care of before presentation. If fine art prints or albums are ordered, a little more editing will go into the selected images.
20.0Is there an extra charge for this service?
No. All reasonable editing is carried out on a complimentary basis. Note however that digital manipulation, which is very different from editing, will come at an additional charge.
21.0Will we get the negatives?
Yes you will get the edited high-resolution digital files. Its normally send via a download link. Further, we can also recommend a couple of good printers should you need to make prints.
22. How many photographs make a great storybook album?
We normally choose between 80 and 100 pictures for the standard 30-page album. However, if you need more than 100 images, it may be advisable to increase the album page count, or to make a second album.
23. How long will our album take to arrive?
Albums normally take about eight to ten weeks from placing your order till delivery at our end.
24.0How will we get our album?
You can pick it up, or we can deliver it to you if you live in London, or we can courier it to you ‘at cost’.
25. What other presentation options are there?
We have a variety of beautiful and lasting presentation options. Parent’s albums and coffee table books, fine art prints, framed prints and wall decors. The actual prices will depend on the number of prints, and the type and size of albums or frames. Full details are available on request.
26. Do you photograph anything else in addition to weddings?
Yes! I am available for portrait sessions in addition to weddings, and that includes maternity, children, family, parties or pets!
27. Finally … why is wedding photography so expensive?
… er … no its not. A lot of people tend to see wedding photography as just the 10 odd hours the photographer shoots on the day. But by our calculations, we spend over 40 hours on each wedding. Right from the first contact, the subsequent meetings, emails and phone calls, the hours start piling up. The engagement shoot will probably take 3-4 hours, editing its images another 4 hours The wedding day itself throws out over a thousand images which could take anywhere between 12-16 hours to edit, images need to be backed up, uploaded, albums designed, modified, all the while continuing communications with you, the printers and the binders.
Weeks after your wedding, while other vendors have long since moved on to other projects, we’ll be the only ones still working on your wedding. And the video guys, of course if you have ones at your wedding…